Terms & Refund Policy
These terms govern your use of the Property Split Calculator at propertysplitcalculator.com.au. Please read them before using the tool or making a payment.
Last updated: 24 April 2026
1. What this tool is
The Property Split Calculator (“the tool”) is a structured modelling aid for Australian property settlement under the Family Law Act 1975 (Cth). It helps you build an asset pool, assess contributions and future needs, allocate assets, and generate draft consent order language.
The tool is not legal advice. It is a modelling aid for you and your lawyer. Nothing produced by the tool constitutes legal advice, and nothing it produces is binding on either party to a relationship or on any court. You must obtain independent advice from a qualified Australian family lawyer before filing consent orders or finalising any property arrangement.
2. Who runs this
Property Split Calculator is operated by Simon Pickard, an Australian sole trader. Enquiries: privacy@propertysplitcalculator.com.au.
3. The two products
The calculator offers two products with different commercial models:
- Consent Orders Pack — documents an agreed division. Produces the Minute of Consent Orders, structured to the FCFCOA template, in PDF and editable .docx. For users who have agreed on the split with their ex-partner and need filing-ready documentation.
- Property Settlement Modeller — models the framework. Walks through s.79 contributions and s.75(2) future needs and produces a modelled outcome range. For users who have not agreed and want to understand what the framework would say.
The Modeller does not produce filed-orders documentation. If you have agreed and want to file, use the Pack.
4. Free features
The calculator is free to use end-to-end on both paths. You can enter your asset pool, walk through the analysis, see your full result on screen, and only pay if you choose to download the final document. The paywall is at the moment of download — not at calculator entry, not mid-flow, not when the analysis is complete on screen.
5. Paid features
Downloading the Pack PDF + .docx requires a one-time payment of AUD $249. The Modeller is free at all times — no payment, no checkout, no token. The two products share the asset-pool data shape, so if you start with the Modeller and need the Pack, the financial inputs carry across.
What you get for $249:
- The Pack PDF + editable .docx (Application content + Minute of Consent Orders, structured to the FCFCOA template)
- Switch to the free Modeller at any time without payment
- 30 days of editing access from the moment of payment — unlimited regenerations and re-downloads
- Continued download of the cached PDF after the editing window closes, via the access link in your purchase email. The cached PDF is retained indefinitely unless you request deletion, receive a refund, the service is closed, or we are otherwise required to delete it
- Email-only access — no account, no Google sign-in, no password. Your email plus the link we send is the access mechanism
Access does not auto-renew. After 30 days the editing window closes and the encrypted matter snapshot is auto-deleted (with a 7-day grace period); the cached PDF and access link continue to work. There is no subscription.
6. Refund policy
24-hour no-questions full refund. Email privacy@propertysplitcalculator.com.au from the email address used at checkout. Refunds are processed via Stripe and typically appear on your card within 5–10 business days.
Technical-failure refund within 30 days. If the Pack failed to generate, the formatting was broken, or the calculator had a software bug that materially affected your matter, we will refund within 30 days of purchase.
Beyond 24 hours, change-of-mind refunds are not available, but we will free re-issue if a calculator framework error is identified (i.e., a software bug, not a user dispute with the framework). Beyond 30 days, no refunds.
If you request and receive a refund, your access link is revoked, the encrypted matter snapshot is deleted, and the cached PDF is deleted. The audit log entry of the purchase and refund is retained for 5 years (Australian tax records).
The above is in addition to any rights you have under the Australian Consumer Law (see section 7).
7. Australian Consumer Law
Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. If the tool fails to do what we said it would, you are entitled to a remedy — repair, replacement, or refund — regardless of the time limits in section 6. Nothing in these terms limits or excludes the consumer guarantees in the Australian Consumer Law.
8. Your data
Free modelling. The figures you enter while modelling for free (asset values, party names, contributions, allocations) are processed entirely in your browser. They are not transmitted to our servers.
Paid PDF unlock. When you pay $249 to unlock the PDF, three things are stored on our servers: (a) your matter state, encrypted with a key derived from your purchase email and a random matter ID, retained for 30 days plus a 7-day grace period and then auto-deleted; (b) the cached PDF you generated, retained indefinitely unless you request deletion, receive a refund, the service is closed, or we are otherwise required to delete it; (c) the purchase record (email, Stripe charge ID, amount, timestamp), retained for 5 years for Australian tax purposes. Stripe collects your email and payment method at checkout — we never see your card details.
The encrypted matter is decryptable only with your email-bearing recovery link, or by us as the site operator if you contact support. Every operator decryption is recorded in a 5-year audit log.
To request deletion, email privacy@propertysplitcalculator.com.au from the email used at purchase. We will delete the encrypted matter, the cached PDF, and the access token. The purchase record is retained for 5 years per Australian tax law — that record alone survives deletion. Full mechanics on the privacy page.
9. Payment processing
Payments are processed by Stripe, Inc. We do not receive or store your credit card details. Stripe’s terms and privacy policy apply to the payment transaction.
Prices are in Australian dollars (AUD) and include any applicable GST where we are required to charge it. Your statement may show the charge as “PROPERTY SPLIT CALC” or similar.
10. Intellectual property
The tool, its design, source code, and generated templates are our intellectual property. You may use the generated PDF and order text for your personal family law matter, including sharing it with your lawyer, mediator, or the other party to your matter. You may not resell or redistribute the tool or its outputs as a commercial product.
11. Limitation of liability
To the extent permitted by law, our liability to you for any loss arising from your use of the tool is limited to the amount you paid us (or AUD $249, whichever is less). We are not liable for any indirect, consequential, or economic loss, including without limitation losses arising from relying on the tool’s outputs to make legal, financial, or personal decisions. This clause does not limit any rights you have under the Australian Consumer Law.
12. Jurisdiction
These terms are governed by the laws of Victoria, Australia. Any dispute will be handled by the courts of Victoria.
13. Changes to these terms
We may update these terms from time to time. The “Last updated” date at the top of this page will reflect the most recent change. Continued use of the tool after a change constitutes acceptance of the new terms. For existing paid users, changes to the refund policy or the scope of what’s included with a $249 payment will not apply retroactively to access already purchased.
14. Contact
All correspondence: privacy@propertysplitcalculator.com.au.